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User guide

From first launch to complete export of your case file.

0

Installation & initial setup

Download

Go to /download and download the version for your system (macOS .dmg or Windows .exe).

Installation

  • macOS : macOS: open the .dmg, drag the app to Applications. If Gatekeeper blocks: System Settings β†’ Privacy β†’ "Open Anyway".
  • Windows : Windows: run the .exe. If SmartScreen warns: "More info" β†’ "Run anyway".

Licence key

On first launch, a pop-up asks for your licence key (format JOWD-XXXXXXXXXX). Copy and paste the key received by email after purchase and click OK.

The key is remembered: you only need to enter it once per computer.

Output folder

A second pop-up asks you to choose the destination folder. Documents will be saved in that folder.

1

Step 1 – Expanding the tree structure

After starting, a Chromium browser automatically opens on JustOnWeb. Sign in with itsme as usual.

Once signed in, the application will:

  1. navigate to your court case file,
  2. expand (unfold) the complete tree structure of the case β€” this step may take a few minutes depending on the case size,
  3. identify all documents to download.

ℹ️ Estimated duration

For a case file with hundreds of documents, the expansion may take 5 to 15 minutes. Do not close the browser window.

2

Step 2 – Downloading documents

Once expansion is complete, downloading begins automatically. Each document is saved in:

<dossier>/<dossierId>/<nom_pièce>

Automatic resume

If the application is interrupted, simply restart it. Documents already present locally will be detected and skipped, and downloading will resume from the first missing document.

Where are the files?

In the folder you chose in step 0, organised by . Example:

~/JustOnWeb Downloads/
└── 23/RG/12345/
Β Β Β Β β”œβ”€β”€ piece_001.pdf
Β Β Β Β β”œβ”€β”€ piece_002.pdf
    └── ...

Frequently asked questions

Can I use the app on 2 computers?
Yes. One licence = 2 simultaneous computers. Contact support to change computer.
Does the app work without internet?
The licence check requires a connection at startup. Without connection, a 7-day grace period applies. JustOnWeb downloading always requires internet.
Are my documents sent to your servers?
No. They are exported directly to your computer. Our servers never see the content of your case files.